Shipping information
L'ombre bleue enjoys serving our international customers.
We have shipped to many countries and locations outside France, and can ship anywhere in the world.
Shipping time varies widely depending on the destination. We have found that standard shipments take about 1 week to 3 weeks.
You are responsible for paying any duties or taxes imposed for customs or importing goods into your country.

Delivery Times
Most orders are processed the same or next day. Once it is processed, you will receive an e-mail confirmation with your Order Number. With this number, you can check Order Status for actual delivery times.
Payment Policy
ombrebleue.com accepts payment by credit card.
We accept Visa, MasterCard, American Express and JCB.

Out of Stock
All items shown on the site are in stock. When an item is out of stock, it will no longer appear on our site. On rare occasions, an item shown on the site is purchased by several customers at the same time, causing it to be out of stock. In the event that this occurs, we will alert you via e-mail and send the rest of your order on time.

Return Policy
If an item fails to meet your expectations, simply return it within 30 days of the shipment date.and we will replace or exchange it for you or refund your payment.
Shipping and handling charges are non-refundable.When you return an item, please indicate the reason for the return.We are not responsible for lost or misdirected returns.
Your refund will appear on your credit card billing statement.

If you have any question regarding your order, please feel free to email us at nicole@ombrebleue.com.